Returns

This is a draft returns policy. Before adding the page to your menu, complete every item in square brackets and confirm that the text matches your business's actual procedures.

Request period and product condition

A return request may be submitted within [state the time limit and when it begins]. The product and its contents must meet these conditions: [state requirements for condition, packaging, labels and included parts].

How to submit a request

Email [email protected] or call +371 27751450 / +371 29526855. Include your order number, the product and its variant, the reason for the request, and the resolution you would prefer.

Sending the product back

Return address and instructions: [state the address, delivery method and whether the customer should wait for the store's approval before sending]. Return delivery costs are paid by [state who pays and any exceptions].

Refunds

Refunds are made by [state the refund method] within [state the time frame or how it is calculated]. Refund of delivery charges: [state your business's procedure].

Damaged or incorrect items

If an item arrives damaged or differs from your order, contact us with your order number and a description of the issue. Include photos if possible. Next steps: [state how these requests are handled].

Exceptions

[List products or situations with a different procedure, or state that there are no exceptions.]

Contact details

SIA “FreeStyle Fishing”
Registration No. 40103255390
Lielgabalu iela 2, Riga, LV-1001, Latvia
Email: [email protected]
Phone: +371 27751450, +371 29526855

Last updated: [insert date].